Like many retirees, you may be planning to exchange the briefcase for a suitcase. Fortunately, many HealthPartners Medicare plans come with travel coverage so your health care benefits can go with you.
Whether you want to go on a last-minute vacation or head south for the winter, you can travel with confidence knowing you’re covered if the unexpected happens.
HealthPartners Medicare plans include in-network coverage for up to nine consecutive months of the year when you travel inside the U.S. but outside your plan's service area (limitations apply, see your plan's coverage for details). Most plans also have access to pre-travel consultations and worldwide emergency and urgent care coverage, with additional assistance available through Assist America®.
For complete coverage details, refer to your plan’s Evidence of Coverage (EOC).
Make sure you’re ready for your next vacation by scheduling a pre-travel consultation with your doctor or visiting a covered travel medicine clinic.
During your consultation, you’ll be able to get your necessary travel vaccines (check your benefits to see what’s covered), discuss any safety considerations, and complete other preventive care that might be needed before you travel.
If something unexpected happens when you’re more than 100 miles from home or in a foreign country, you’ll have Assist America on your side. Whether you’re navigating a medical emergency or need help replacing prescription drugs that you left behind, Assist America’s vast network of resources can support you.
Call 800-872-1414 if you’re traveling inside the U.S. or 609-986-1234 outside the U.S. to talk to experienced clinicians 24/7 who can help assess your need for medical care. If appropriate medical care isn’t available locally, Assist America will coordinate your transportation to the nearest facility or to your home.
Services are available only during the first 90 consecutive days that you’re away from your home. All arrangements must be made through Assist America.
Before you travel, these tips can help you prepare:
Different Medicare plans may cover out-of-state care differently, so it’s important to check your coverage by calling your insurance company. At HealthPartners, our Member Services team is ready to help you travel confidently.
Let us know when you plan to travel. Just call the number on the back of your insurance card or sign in to your account to activate your travel benefits.
When you get care while traveling, you might need your red, white and blue Medicare card and your health insurance card. Sometimes your doctor needs both cards to correctly bill Medicare and your insurance company.
If you see a doctor who doesn’t participate in Medicare, your plan might not cover the costs. Confirm with them that they accept Medicare before you receive care. Some Medicare providers may require you to pay a portion upfront. If you have to pay a copay or coinsurance, you can submit a reimbursement claim to your insurance company.
Make sure to pack any medications you use regularly in your suitcase or a place where they won’t get lost. It’s also a good idea to create a travel first-aid kit with items like adhesive bandages, antiseptic wipes and more.
We’re your partner in making Medicare as simple as can be. Explore these resources:
A HealthPartners Medicare plan gives you flexible options for all of life’s adventures. Explore the features and benefits that come with our Medicare plans and find the best fit for you.
Out-of-network/noncontracted providers are under no obligation to treat HealthPartners members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services.
Last updated October 2021
H2462 H4882_001601 Accepted