Looking for COVID-19 claims and coverage information? Visit our COVID-19 insurance FAQs.
How to file a claim with us
A claim is a request for us to pay for covered benefits under your plan. You or your provider must file a claim before we can reimburse costs according to your plan’s coverage. Most claims create an
There are different types of HealthPartners claims, depending on the plans or products you have, including:
- Medical and dental claims
- Pharmacy claims
- Consumer-directed health plan (CDHP) claims, like Flexible Spending Accounts (FSAs) and Health Reimbursement Accounts (HRAs)
- If your primary insurance isn’t with HealthPartners, you’ll need to provide an EOB from your primary insurance company when submitting a claim to us as a secondary payer.
- If you have a Medical Assistance (Medicaid) plan with us, we’re unable to process claims you submit yourself.
If you have a question about how to file a claim with us, we’re here to help. Call Member Services at the number on the back of your member ID card or
If you have additional questions about claims, call Member Services at the number on the back of your member ID card or
As part of
Review your plan details
The easiest way to see your insurance plan details is to
Are you a provider?
Find more information about submitting claims at our