PATIENT INFORMATION
Patient billing, financial support and price transparency
We’re here to help you understand your bill, your financial support options and answer any questions you have along the way.
If you have questions about your bill, our billing FAQs might help. Call 952-993-7672 if you don’t see your question or would like to set-up a payment plan.
Read about our billing and collections policy in English (PDF), Spanish (PDF), Somali (PDF) or Vietnamese (PDF) to learn more about our approach to obtaining payments for medical services.
Our Know Your Cost team members walk you through the cost of office visits, surgical procedures, imaging, lab work and more. You’ll talk to a real person and get a detailed estimate.
If you’re a HealthPartners insurance member, you get a specific out of pocket cost.
Call our Know Your Cost team at
You can also use our
Please note, we aren’t able to tell you which services your insurance covers. If you aren’t sure what your insurance covers, the best thing to do is call the number on the back of your card.
Don’t have your card in front of you? Here are the member services numbers to common insurance providers:
We know that health care costs can add up quickly. We’re committed to meeting the medical needs of our community. This includes offering financial assistance for those patients who need care but have difficulty with expenses. For a copy of our financial assistance policy, call
You may also read a summary of eligibility, how to apply and how financial assistance is calculated in
To apply for financial assistance, you may either apply online with your HealthPartners online account or fill out an application form.
Download the financial assistance application in
The federal government requires hospitals to post its standard charges reflecting each inpatient and outpatient service and item provided by the hospital. The list is available here:
The list of our average inpatient charges by DRG is available here:
Methodist Hospital is committed to making outstanding care available to you in the right place, at the right time. Our standard charges may be far different than the amounts you are expected to pay. Methodist Hospital has negotiated varying discounts with Medicare, Medicaid and most private insurance plans. We can help you figure out how much you’ll have to pay if you call one of our Know Your Cost team at
Other organizations also have information about our charges and what other hospitals charge available at:
Our hospital-based clinics may charge a separate facility fee depending on your health insurance. This can result in a higher out-of-pocket expense. Contact Patient Financial Services at
We’re required to keep an updated list of providers that offer emergency or other medically necessary care for Methodist Hospital. This lists which providers are covered by our financial assistance policy and which are not. Call