Your health plan has your back while you travel
When traveling, the only thing you should worry about is squeezing in all the sights. But the unexpected can happen, and it’s best to be prepared. As a HealthPartners member, you’ll be able to get the help you need while away from home.
Health plan travel tips and resources for our members
HealthPartners can provide travel support before and during your trip. Learn more below about your plan, travel medicine, Virtuwell and how to contact a nurse.
As you prepare for your trip, make sure to review your plan details. In the U.S., many of our networks include nationwide providers who can help you stay healthy – sign in to search your network. Plus, in the U.S., emergency care is always covered at in-network levels no matter which HealthPartners plan you have.1
It’s also a good idea to review your coverage so you understand what costs you can expect for in- and out-of-network care. You can sign in to review your coverage.
Visiting a travel medicine clinic before you take off can help you stay healthy wherever your journey takes you. Travel medicine specialists use the latest international health guidelines to get you the vaccines, medicines and information you need, no matter where you’re headed. You can sign in to review your coverage.
When you’re traveling in the upper Midwest,2 Virtuwell offers convenient care that fits your schedule. You can get a diagnosis and treatment plan from a board-certified nurse practitioner in as little as two hours, including prescriptions if needed. All without an appointment or video call.
It can help to talk with someone directly about your symptoms. We have nurses available 24/7 at our CareLine to provide guidance on what to do about that nagging cough, high fever or unexplained rash. There’s no cost to get your questions answered and have help deciding whether you should see a doctor.
Call the number on the back of your member ID card or 800-551-0859 to talk with a nurse anytime.
How Assist America can help when you’re traveling
We’ve partnered with
Call Assist America 24/7 to get help with:
- Filling lost prescriptions
- Finding a translator
- Locating good doctors
- Finding pre-trip information, such as immunization or visa requirements
- Getting admitted to the hospital
- Tracking down lost luggage
International travel coverage with your HealthPartners health insurance
Regardless of what kind of coverage you have, you can use Assist America for travel assistance any time you’re more than 100 miles from home. Assist America’s services include helping you find a doctor or clinic near you, anywhere in the world.
Get the HealthPartners mobile app to take your plan on the go
With the HealthPartners mobile app, available for iOS and Android, we’re always by your side:
- Find covered doctors and clinics nearby
- Always have your member ID card in your pocket
- Check your benefits, balances and claims anytime
Notes
1Regardless of your plan’s emergency care coverage, follow-up non-emergency care away from your plan’s service area may be out of network or not covered at all; before you begin this kind of care, we recommend checking your plan’s network and coverage. If you have questions about your specific plan or situation, contact Member Services.
2Virtuwell is only available when you’re physically located in Iowa, Minnesota, North Dakota, South Dakota or Wisconsin.
3Assist America services are only available during the first 90 consecutive days that you're away from your home and all arrangements must be made through Assist America.