PATIENT INFORMATION

Patient resources & records

Request records and know your rights as a Regions Hospital patient

Download requests for release of medical records, see other resources and policies, and learn about your rights as a patient.

Request medical records

You can request your medical records online. To get started, sign in to our website. Select My Care, and then select Health Records.

For more information or if you need the release form faxed or mailed to you, please call our Health Information Management Department at 952-993-7600.

Forms and resources

Here are some forms and other information that might be helpful, which include:

Interpreters

We offer free interpreter services in-person and through video to meet the language needs of our patients and their families. Services are available 24/7 for over 200 languages.

As a patient or loved one of a patient cared for at Regions Hospital, you have certain rights during and after treatment. It’s important to know these rights, and the resources available to you if your rights are infringed upon.

Some of your patient rights include your right to:

  • A safe and secure environment
  • An interpreter if you are hard of hearing or do not speak English
  • Courteous and respectful treatment
  • Practice your religion or culture
  • Privacy and confidentiality

Our Notice of Privacy Practices (PDF) and the Minnesota Patients’ Bill of Rights have more information about your rights as a patient.

Patients' Bill of Rights (Minnesota)

Patients' Bill of Rights (Federal)

A hospital must protect and promote each patient’s rights.

Federal rights

Starting Aug. 2, 1999, patients have rights afforded them under Code of Federal Regulations at 42 CFR 482.13. Patients have the right to file a grievance and information on whom to contact to file a grievance; participate in the development and implementation of his or her plan of care; make decisions regarding his or her care; be informed of his or her status, involved in care planning and treatment, and the ability to refuse treatment; formulate advance directives and to have hospital staff and practitioners who provide care in the hospital comply with these directives, in accordance with 489.100, 489.102, and 489.104; personal privacy; receive care in a safe setting, free from verbal or physical abuse or harassment; confidentiality of his or her clinical records and the ability to access information contained in his or her clinical records within a reasonable time frame; and be free from restraints and seclusion of any form used as a means of coercion, discipline, convenience, or retaliation by staff. The text of the federal law can be obtained by contacting the hospital patient representative.