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Observers

At HealthPartners, we’re committed to ensuring observers gain basic knowledge of the health care system while protecting the safety and confidentiality of our patients, members and community. Our colleagues may volunteer to provide observation experiences throughout our organization. 

Observers are individuals seeking a learning experience through direct observation of a HealthPartners colleague. Learning is through listening and observing only and no patient/customer care is provided. 

Mentors are individuals at HealthPartners who choose to offer guidance and support to assist others with career development, learning from past experiences and exploring interest in health care careers. This can be with observers that are HealthPartners colleagues and those outside of the organization. 

Observation and shadowing experiences that occur at any HealthPartners site are tracked through the SharedSpace4Learning (SS4L) application. Individuals can submit requests for observation experiences through SS4L as well.

Observation Requests 

Timeline Reminders and Important Information: 

  • Our observation request portal will be open from the 1st-10th of every month for the following two months (for example, it would be open January 1st-10th for observation experiences in February and March). Please submit your observation request in this timeframe in order to be considered.  
  • Due to high demand, observers may only submit three observation requests per month.  
  • We cannot guarantee that we will be able to accommodate your request. You can expect to receive an observation offer or declination by the end of the month for the following month’s requests. If you do not receive an offer on your request by the end of the month, your request will be declined, you’ll be notified, and you can re-submit a request the following month. 
  • Observers must be at least 16 years of age in order to submit a request. Anyone over the age of 16 but under the age of 18 must also provide a consent form signed by a parent/guardian. 

To request an observation experience at HealthPartners, please visit this link to learn more about our Observer Request Process:https://sharedspace4learning.com/landing-help/page/observation-request-overview

For questions or additional help, email us at sharedspace4learning@healthpartners.com.

Resources

Getting started guides for new learners

Getting started guides for existing learners in SS4L

Guidelines and Expectations for observers

Student and Observer Policy

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