Looking at care from the patient’s perspective
Patient-centeredness is a national interest in medicine. Patient-reported outcome measures (PROMs) are hot topics in both research and practice. PROMs capture the patient’s perspective of the impact of care on quality of life and ability to function.
Quality measurement and incentives have been instrumental in improving the quality of care. But most existing quality measures do not seem to be of interest to patients. This could be because measures have not been incorporated directly into patient care. It may also be because most measures produce quantitative data that are hard for patients to understand and relate to.
The collection of PROMs began in HealthPartners’ orthopedics specialty before and after surgery, with high response rates. HealthPartners supports this work and its spread to other departments. More information is needed, on how PROMs impacts patients, clinicians and the care system.
PIONEER (Patient Imaging Outcomes Need Effective Empirical Research)
We surveyed patients to learn which outcomes were most important to them after serious back or stomach pain. Patients cared most about learning the cause of their problem, recovering daily life functions, reducing pain and returning to work. Reaching these goals was linked with greater satisfaction with their care.